Welcome to Sykes Global Services – Galashiels
For more than 25 years, Sykes has been providing Handling & Fulfilment solutions to a wide range of clients across a diverse array of market sectors.
   
   
We offer an extensive range of services, which can be tailored to your individual requirements. Whether you are a small start up company or a large multi-national we can provide a cost effective solution to meet your fulfilment needs.
Services
 
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- Web Development
- Contact Centre Services
- Client Finance
- Kitting & Assembly
- Pick & Pack
- Delivery Management
- Returns Management/Product Recalls
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- On Demand Services:
Documentation
CD/DVD
Memory Sticks
Plastic Cards
- Vendor Management
- Inventory Management
- Client Services/Account management
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Quick Facts
 
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- Over 25 Years Experience in Handling & Fulfilment
- 130 full-time staff
- 70% of orders sent Internationally
- Flexible and Scalable Solutions
- Assured Order Quality
- On-Site Security Guards 7 x 24 x 365
- Secure Facility, full perimeter fencing and CCTV (Internal & External)
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- 5 Million items delivered annually
- Post & Courier Delivery Options
- Solutions for both small & high volume projects
- Complete audit trail from receipt of goods until final delivery
- Quality Assured - BS EN ISO9001:2000 Accredited
- Environmentally Aware - BS EN ISO14001:2004 Accredited
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SYKES - The Global Company
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SYKES is a Global Leader in providing outsourced Contact Management Solutions, Fulfilment, Handling and Client Finance Services in the Business Processing Outsourcing (BPO) arena. With over 30 years experience, 45+ Global Centres and over 27,000 employees, SYKES have an impressive solution portfolio and the resources to ensure you get the Customer Experience you're looking for.
To find out more about our Operations in the Americas and EMEA please click here.
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Quality/Environment
FM 13287 |
It is SYKES' commitment to provide our external and internal customers with services that satisfy their needs and exceed their expectations. Quality is not only our basic principal - it is supported by practical, fundamental guidelines that each employee follows every day.
Read More on SYKES Quality Program.
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EMS 511520 |
SYKES takes our environmental responsibilities very seriously and achieved full accreditation to the prestigious BS EN ISO14001 environmental standard in July 2007.
Read More on SYKES Environmental Policy.
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Security
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Ensuring your products and stock items are securely managed is something that SYKES takes very seriously, which is why Facility and Warehouse security is not a service in it’s own right, it is standard throughout our entire operation.
Three levels of security within the facility means that from the moment goods arrive to the point they leave the building, your product is in safe hands. Our Facility security measures include:
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- Full Facility Perimeter Fencing
- Swipe Access Entry
- On Site Security Guards 7 x 24 x 365
- Digital CCTV (Internal & External)
- Limited Access Storage areas within the Warehouse
- Fully Alarmed to Police and Fire HQs
- Security Guarded Reception and Sign in Policy
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Order our DVD
 Order our complimentary Corporate DVD here.
Sykes Corporate News
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