DYMO is a global leader in designing, manufacturing and marketing on-demand labelling solutions, offering a complete range of products from simple embossers, manual label makers and desktop products to industrial portables and computer connected products.

The relationship with SYKES began in 2004 and since this time, we have been handling all aspects of order entry, financial management and fulfilment.

The decision to outsource operations to SYKES, allowed DYMO to concentrate on developing their product range and marketing their business, a move which has realised increased order volumes being shipped year on year and a steady expansion into new country markets.

Today, we converse with DYMO customers in 15 European languages and ship orders to more than 20 countries.

Services provided:

  • Web Development
  • Pre/Post Sales & Technical Support
  • Multi-Currency Cash Collection
  • Financial Reconciliation & VAT Reporting
  • Outbound Fulfilment
  • Delivery Management
  • Returns Management
  • Inventory Management
  • Stock Replenishment Planning