ACCOUNT MANAGEMENT
We will appoint a Client Account Manager (CAM) as your single point of contact for all aspects of the business relationship.
The CAM will work closely with you to develop a detailed understanding of your business and act as your representative on-site.
Your Client Account Manager will:-
- Ensure your requirements are fully understood and accurately communicated to the operational areas
- Manage our internal operations in order to fulfil our commitments to you and your customers
- Objectively Measure and Report on our performance
- Conduct process reviews to drive continuous improvement
- Hold regular meetings to review past performance and discuss future business
- Take away the day to day pressures enabling you to concentrate on your core business
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