RETURN, REPAIR, RECALL
At Sykes we have a number of programmes that can handle anything from end-user "regret" purchase returns to full corporate product recall cycles and anything in between. A tailored and controlled approach to product returns ensures a cost effective and painless experience to both you and your customers.
Programmes can cover anything from single items to mass customer product recalls and include:-
- Electronically delivered return labels
- Postal returns
- Courier collections
- Customised return packs
The returns process doesn't need to stop here. Once your products are received at our warehouse we can undertake a number of additional services including:-
- Quality and diagnostic checks
- Rework or forward to repair centres
- Send out replacement products
- Quarantine damaged goods
- Provide secure destruction facilities
Sykes Global Services. 2012. All Rights Reserved